Log a Service Request

Connect NZ constantly look for ways to make your experience simpler, more efficient and pleasant. Please contact us on 0800 800 815 where our expert call centre team will help you.

If you prefer, please use the new and improved form below to log your service request. To enable your request to be processed efficiently please include as much information as possible.

Please do not log high priority or urgent faults, please call our helpdesk on 09 632 0400 and select option 2.