Connect NZ constantly look for ways to make your experience simpler, more efficient and pleasant.
Please contact us on 0800 800 815 where our expert call centre team will help you.

If you prefer, please use the new and improved form below to log your service request.
To enable your request to be processed efficiently please include as much information as possible.

Thank you for your service request.

Your request has been received by our Service Coordination Centre and a copy has been emailed to you.

Your request will be actioned by one of our Service Control Coordinators who will issue you with a job number.

Please check your email and contact us if you wish to make any changes to your request.

Log your request below

Please do not log high priority or urgent faults, please call our helpdesk on 096320400 and select option 2.

  1. The more information you give us the better we can help you

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