This policy covers how CONNECT NZ Limited, (“CONNECT NZ”, “us”, “we” or “our”) treats personal information that it collects and receives on or through our other websites, products and services.

We are not in the business of selling information about you; we use information shared with us for the sole purpose of running and improving our services. This policy tells you what information we collect, steps we take to protect and secure it, how we use and share information and finally, how you can contact us with questions or concerns.

What Information do we Collect?

As part of our relationship the following kinds of information may be collected:

  • Login credentials - in order to use any of our products or services, we may ask you for your email address and a password. We use this information for the purpose of ensuring only you have access to your account,
  • Cookies - Cookies are small files that are placed by a web site and reside on your computer and are recognised when you visit or re-visit a web site. A cookie does not contain any personally identifiable information. It can provide details of your IP address, the computer platform that you use (eg Macintosh or Windows), the browser that you use (eg Internet Explorer or Mozilla) and what domain you are accessing the server from. With this information the following can be achieved: track traffic patterns to a web site, ensure that the most relevant content is being shown, allow you to enter certain site member services without having to log in each time you visit, ensure faster web page access in certain situations
  • Tracking Technologies & Third Party Cookies - The use of cookies by our service providers is not covered by our privacy statement. We use Google Analytics, a third- party tracking service, which may use cookies to track non-personally identifiable information about our visitors to our site for the purposes of monitoring usage and volume statistics. We have no access to or control over these cookies and this privacy statement does not cover the use of cookies by any third-party. We encourage you to review Google Analytics privacy policy at,
  • Log and session information - When you use any of our websites, products or services, we record logs of your visit. This information may include your IP address, cookies as discussed above, the current date and time, pages you request, your browser type, and your chosen language. This data is used in aggregate to improve the quality of our site and to track usage trends,
  • User communications - When you communicate with us electronically, we keep those communications in order to respond to them and improve the quality of our product and our support,
  • We may also send you updates about your account or our products and services. You may opt out of promotional emails at any time by following the instructions at the end of the email. Email address information - this may be provided by you at some point when you register for use of any available web site feature. Emails may be in the form of bulletins or other messages, either regular or ad-hoc, that are only relevant to our relationship. We endeavor to keep them spam free and will not bombard you with emails with offers that are not related to our business. Any 'subscription' type emails have simple, effective 'unsubscribe' facilities at the end of each message should you no longer wish to receive them.

What do we do with the personally identifiable information?

We collect this information in order to provide the best possible service to you as customers of, or parties interested in, Connect NZ. To this end we may from time to time, use the information that you provide for the following purposes:

  • To verify your identity if you need help with a forgotten password or you are having login problems with one of our web site services,
  • To help provide any other services that from time to time we may offer or you may request,
  • To offer the most relevant information suitable to your and your interests,
  • For any relevant informational, marketing, promotional, publicity, or surveys that we might undertake,
  • For any other purposes for which you have given permission.

Third Parties

We do not sell, rent or lease out any user or customer information to any third parties. We will only disclose information about you or your use of the website and/or services without your prior permission if we have a good faith belief that such action is necessary to:

  • Conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law,
  • Protect our rights or property or those of our related Connect NZ entities.
  • Act to protect the interests of our, or our related Connect NZ entities, customers or personnel.
  • Assist us with delivering a better level of service to you.

Advertises, business partners and third party links

This Privacy Statement only relates to our websites, products and services. You are encouraged to review the privacy statements of websites or products you choose to link to or from our website so that you can understand how those websites collect, use and share information.

You should be aware that we are not responsible for the privacy statements or other content on websites linked to or from our websites, products or services. However, if you find privacy or content problems with websites linked to or from our websites or products we would appreciate being notified so that we can take the appropriate action.

Changes to this policy

In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time. Any changes will take effect immediately once they are posted on this website. Wherever possible we will notify you of any changes to this policy, but in the event that we do not, your continued use of our services indicates your acceptance of the particular policy that is posted on the website at the time of use.

Right of access to your information

You have the right to be informed of the information that we hold about you and to have it changed, corrected or deleted. To find out more about how to do this, please contact us.

Contacting us

If you have a question regarding this policy please contact:

Connect NZ Limited
114 Dominion Road
New Zealand
Phone: +64 9 632 0400

Contact Us
Back to the top

Contact Us

If you have questions or feedback, we're always happy to hear from you.

Contact a local expert near you

Thank you for contacting us.

Your enquiry has been forwarded to a Connect NZ specialist who will contact you shortly.

A copy of your enquiry has emailed to the address you provided. You may close this modal when ready.