Service and Support

for Government & Corporate Organisations

Connect NZ offer a unique service experience to Government & Corporate Organisations. We have the infrastructure to service a wide range of technologies that is unmatched in New Zealand and have done so for the past 30 years. We pride ourselves in our ability to deliver a timely and professional service to you.

Connect NZ appreciates that your technology infrastructure needs to be available so that your clients are able to contact you at all times.

Our in-house expertise is available to your organisation to support you with your strategic planning, and assist with making educated infrastructure decisions.

Connect NZ offers a truly nationwide service through its 4 main centre locations.  The service department has 50 field engineers supported by 15 service coordinators.  We have the infrastructure and commitment to support your organisation where ever you are in New Zealand.

Connect NZ can offer a range of "services" from a casual call when you need us, through to a fully managed 24/7 service contract.  You can be assured that you will receive the best professional service for your business from Connect NZ.

» Help Desk operators maintain real time tracking of all service jobs.

» Risk free, fully comprehensive Maintenance Contracts for Copiers/
  Printers, Phone Systems and Facilities Management.

» Flexible Service Level Agreement.

» 24x7 Emergency procedures and disaster recovery.

» All engineers with brand certification and industry accreditation

To log a service request simply use our online Service logging form.

Or Phone: 07 838 3022
support@connectnz.co.nz

Other services

PABX /CABLING

Panasonic
Avaya/ Ericsson
Training
After hours Installs, Moves, Adds, Changes

DOCUMENT SERVICE

Analogue Copier/Printer/Fax
Digital Copier/Printer/Fax

COMPUTER SERVICE

PC/Notebooks/Server/Networks
PABX remote work

AFTER HOURS

Call out fees apply