SERVICE OUTLINE
Connect NZ is able to offer it's customers a unique service experience. We have the infrastructure to service a wide range of technologies and have done so for the past 30 years. This is unmatched in New Zealand. We pride ourselves in our ability to deliver a timely and professional service to you.
Connect NZ appreciates that your technology infrastructure needs to be available so that your clients are able to contact you at all times. As such, our goal is to provide a professional service to you to ensure that your critical business needs are met. Our in house expertise can help you with your strategic planning, and assist with making educated infrastructure decisions.
Connect NZ can offer Nationwide service through its 4 main centre locations. The service department has a total of 65 staff, 50 field engineers. Connect NZ has the infrastructure to support your business where ever you may be in New Zealand.
Connect NZ can offer a range of "services" from a casual call when you need us, through to a fully managed 24/7 service contract. You can be assured that you will receive the best professional service for your business from Connect NZ.
» Help Desk operators maintain real time tracking of all service jobs.
» Risk free, fully comprehensive Maintenance Contracts for Copiers/
Printers, Phone Systems and Facilities Management.
» Flexible Service Level Agreement.
» 24x7 Emergency procedures and disaster recovery.
» All engineers with brand certification and industry accreditation
PABX /CABLING
Panasonic
Avaya/ Ericsson
Training
After hours Installs, Moves, Adds, Changes
DOCUMENT SERVICE
Analogue Copier/Printer/Fax
Digital Copier/Printer/Fax
COMPUTER SERVICE
PC/Notebooks/Server/Networks
PABX remote work
AFTER HOURS
Call out fees apply
|